September Did you Know about Unlock Accounts?

Hello SimpleTrials user,

We hope your journey with SimpleTrials is going well! Did you know that SimpleTrials administrators are able to unlock user accounts for their studies? SimpleTrials offers the ability for administrators to unlock user accounts for any user that has been locked for inactivity.

Tips for managing user accounts in SimpleTrials:

• Navigate to the User Management tab under the Administration section in SimpleTrials
• After selecting a user, administrators can choose from a drop-down list of Account Actions to unlock any user that has been locked out of their account
• Administrators also have the option to send a forgot/reset password email to users, as well as to deactivate/reactivate or suspend user accounts

If you have any questions or if we can be of any assistance, please contact your assigned client manager (Premium Plus clients) or email us at [e-mail].

Sincerely,

The SimpleTrials Team