All Published FAQs
Top level folder for all FAQs
- I have documents that are expired and my alerts notification is on but I have not received any alerts.
- How to Change the eVisit Report Author
- Why is the site's email-in address generated so complicated?
- How often is SimpleTrials backed-up?
- Is the Email Inbox Secure?
- I don't see any Deviation Categories when I'm entering my protocol deviations. Where are they?
- I'm not seeing a dropdown list for Deviation Category for my Protocol Deviation
- How do I edit all the "Email In" document names at the same time?
- Is there a way to add a visit number to my electronic visit report?
- Is there a file size limit for the Email Inbox?
- How do I use the Medrio EDC Integration Custom Subject Fields?
- Actual / Target Enrollment Rate KPI details
- Why do I have to import my eVR by multiple worksheets instead of just importing the whole file?
- How do I add more than one entry (I.e. Action Item, Protocol Deviation, Source Doc, etc.) to the offline EVR authoring import template? I only see one extra row.
- Why aren't all of my comments being upload as part of the Offline EVR Authoring import?
- We are tracking site visits but the Draft Due and Approval Due Dates match the Visit End Date, why?
- Can I customize site visits name in the calendar?
- Why doesn't my Site Visit show up in Site Visit Tracking?
- Someone enabled Calendar Sharing by mistake, how do I fix it?
- Is SimpleTrials Validated or 21 CFR Part 11 Compliant?
- We have both Blinded and Unblinded monitors working at the same site for the same visit. How do we allow both of them to write a report without breaking the blind?
- Can multiple people author or edit the same EVR?
- Should We Create Contract Templates For Studies With Only a Few Sites?
- How do I extract/get copies of my documents when my study is done?
- How can I create an EVR for a multi-day visit that is not consecutive days?
- How can I copy my eTMF structure to another study?
- Changes to the Subject Visit Schedule in Study Profile are not showing in the Subject Visits view.
- I have a per-subject and fixed fee contract template in Study Profile but I can’t apply it to my sites.
- I added a Subject Visit Schedule to Study Profile but I can’t select anything in Screening & Enrollment for my subjects.
- The Recruitment Graph – Targets vs Actuals in Study Dashboard is not accurate, how do I correct this?