All Published FAQs
Top level folder for all FAQs
- Why Am I Unable to Select "review for approval" When I Try to Review an eVisit Report?
- How do I move or copy documents to a different folder?
- How are the Projected Columns Calculated in Forecasting Section 2?
- How do I add and remove Phantom/Actual subjects in Forecasting?
- Why is my filter not working in CTMS Reports?
- Are visit letter allocation calculated per letter or per template generated?
- Why Am I Getting a Message About PHI?
- What is the Client ID for?
- How to copy Action Items from a previous report into a new report
- Can I move my workspace from the US server to the EU server?
- Why are my folders out of order in the TMF?
- Is there any way to increase the amount of time before my account locks me out for inactivity?
- How to view or change the Team Member assigned as the Primary CRA of a site
- Why are my updates to the Subject Visit Schedule Definitions not showing in the Site Contracts/Payments
- Is there a way to increase the number of characters for a text column?
- Why is the DOCUMENTS view not being updated after updating STUDY PROFILE Section 3?
- Why can't I save my integration settings for this study?
- How can I close a window when the "x" is not visible?
- Is there a report that shows what documents have been reviewed during a monitoring visit?
- I have Projected Subject Visits in the Calendar - How do I get the Actual Subject Visits to Show?
- How to create eVR Templates for a Site Visit Type that is not listed in the Add Template form
- Is there any way to remove the Sandbox study?
- How can I change the Account Holder for our subscription?
- Do I have to manually add all site documents to each site in the Documents view?
- Why Is the Startup Tracking Report (02.03) Inaccurate or Not Up to Date?
- How do I create an export of specific (or a subset of) data within a view?
- I am trying to import data into SimpleTrials but have run into some issues. Can you help me?
- I want to do trend-analysis for some data points across monitoring visit reports - is this possible?
- What does "Scope" mean within Customize Columns?
- How can I change the Yes/No Requirements for Documents in the eTMF?